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Terms & Conditions of e-Voucher


1) BETTER has 2 types of e-Voucher, "Welcome e-Voucher" and "Giveback e-Voucher". Welcome e-Voucher is different from Giveback e-Voucher in that the latter will only be credited into the member's account in the following quarter, while Welcome e-Voucher will be credited immediately once successfully registered a membership.

2) The Welcome e-Voucher is a complimentary e-Voucher worth RM118.00 that is earned by the member upon his or her successful sign up as a BETTER member. The Welcome e-Voucher will be credited into the new member's e-Voucher account in the same quarter of his joining. For instance, if a new member signs up during the 1st Quarter, the Welcome e-Voucher will also be credited into his or her e-Voucher account in the 1st Quarter.

3) Any member who spends a minimum of RM333.00 to purchase BETTER skin care products in a single quarter will be awarded with a Giveback e-Voucher worth RM88.00 in the next quarter. For instance, Giveback e-Voucher gained during the 1st Quarter will be credited to your e-Voucher account in the 2nd Quarter.

4) e-Vouchers have a validity period of 1 quarter. For instance, e-Vouchers credited into your account in the 2nd quarter must be used before the end of the 2nd quarter.

5) e-Vouchers cannot be accumulated and carried forward to the next quarter. The unutilised value of the e-Vouchers will be null and void upon the expiry date of the e-Vouchers.

6) e-Vouchers cannot be exchanged for cash.

7) e-Vouchers can be used to purchase any items in our products catalogue including promotional items.

8) Each e-Voucher can only be used in a single transaction.

9) In the case whereby purchases with value above the e-Voucher are made, a member is only required to pay the amount exceeding the value of the e-Voucher. For instance, if you make a purchase of RM100.00 by using the e-Voucher with the value of RM88.00; the calculation will be as follows:
RM100.00 (Purchase) - RM88.00 (e-Voucher) + RM12.00 (West M'sia Courier Charges)
= RM12.00 (Add-On) + RM12.00 (West M'sia Courier Charges)
= RM24.00 (Final Payment)

10) e-Vouchers cannot be used to offset courier charges. If you make a purchase of RM70.00 by using the e-Voucher with the value of RM88.00; the calculation will be as follows:
RM70.00 (Purchase) - RM88.00 (e-Voucher) + RM12.00 (West M'sia Courier Charges)
= RM0.00 (Add-On) + RM12.00 (West M'sia Courier Charges)
= RM12.00 (Final Payment)

Remarks: Although the e-Voucher has a balance of RM18.00 in the given example above, it cannot be used to offset the incurred courier charges.

11) We encourage our members to utilise the e-Voucher at the same time when they shop to fulfil their Quarterly Minimum Purchase of RM333.00, so that they can save on courier charges. Members will only incur One-time courier charge if the shopping is done together. Please see example below:
[RM100.00 (Purchase) - RM88.00 (e-Voucher)] + RM333.00 (Quarterly Purchase) + RM12.00 (West M'sia Courier Charges)
= [RM12.00 (Add-On)] + RM333.00 (Quarterly Purchase) + RM12.00 (West M'sia Courier Charges)
= RM357.00 (Final Payment)

Remarks: Courier charges will apply on every courier sent regardless of size and weight.

12) Purchases that are made using the e-Vouchers are not included in the calculation of the Quarterly Minimum Purchase of RM333.00. This rule is also applicable to the Extra Amount paid for products purchased using e-Voucher.

13) Courier Charges are not included in the calculation of the Quarterly Minimum Purchase of RM333.00.