What currency does BETTER accept?
We only accept payment in Ringgit Malaysia (RM).
What are the payment methods available?
All payments are processed by Senangpay. Senangpay is registered with Bank Negara Malaysia, leading Internet payments service provider in ASEAN.
We accept the following payment methods:
- Credit card (MasterCard™, Visa™)
- Online banking (FPX)
I have a payment problem on my order. What should I do?
If you're seeing the status 'Payment Problem' on one or more of your orders then this means that we need you to check the payment information that has been submitted.
Click onto the order and you should see an option to resolve the problem. Before re-entering any card details, you'll need to make sure that the expiry date and billing address are correct.
If you've done all that and still can't fix the problem then please contact our Customer Service team who'd be happy to help
How do I notify payment?
You will receive a payment confirmation email from the payment gateway. Payment will validate by the system automatically. If system validation failed but you believe that payment already transferred, please contact us..